Vodafone Shared Services Budapest (VSSB)

Vodafone Shared Services Budapest (VSSB) is inviting you for an exciting career! The world’s leading telecommunications company’s dynamic Shared Service Centre is looking for talented people to grow further...

 

We are looking for a suitably qualified and experienced person for the following role:

Romanian and Italian speaking Procure to Pay Query Analyst

Fresh graduates are more than welcome

 

Tasks:

  • Booking problematic invoices (invoices that get stuck in automatic processing)
  • Rebooking/ correcting invoices if incorrect entries are made
  • Resolve back office related queries within Service Level Agreements related to  invoices
  • Take incoming vendor calls
  • Receive other incoming queries (calls and emails)  from internal and external customers
  • Take ownership of finding resolutions to all queries in a timely and accurate manner
  • Inform query originator of expected time of resolution and/or provide regular feedback on status of resolution
  • Investigate root  causes in cooperation with other departments thus enabling effective resolution
  • Compile, deliver and analyse reports as needed and provide proposals for corrective actions  where necessary

 

Requirements:

  • Fluency in English, Romanian and Italian languages
  • 0-1 year relevant P2P/Accounts Payable/Helpdesk/Call centre experience is a huge advantage
  • Ability  to work in a team
  • Good problem solving skills
  • Excellent communication skills
  • Good analytical skills
  • Fresh graduates are welcome
  • Financial, Accountancy or Economist degree is an advantage
  • SAP skill is an advantage

In case you are interested in the above position (or any other Shared Service positions), please apply online by uploading your professional English CV:

http://www.vodafone.hu/karrier/allasajanlatok/vodafone-operacios-kozpont